• Sign Up! To view all forums and unlock additional cool features

    Welcome to the #1 KIA Stinger Forum and KIA Stinger community dedicated to KIA Stinger owners and enthusiasts. Register for an account, it's free and it's easy, so don't hesitate to join the KIA Stinger Forum today!

Radio doesn't work occasionally

Aaronlp

New Member
Messages
11
Reactions
2
City
Mesa
State
AZ
Country
United States
What I Drive
2019 white Stinger GT1
#1
Hello everyone,

I have had my Kia Stinger GT1 for about 2 weeks now and have had about 6 occurrences of the radio not working when I turn the car on. FM, AM, BT, XM, all do not play. I'm not sure if it's a radio problem or a speaker problem. As soon as I turn the car off and back on everything starts working again. Has anyone else had this problem? Is there something I am missing?

Thanks,
Aaron
 
Messages
52
Reactions
22
State
AK
Country
United States
What I Drive
2018 Stinger GT2 AWD
#2
Try turning off ‘quantum logic’. Press ‘setup’ button in the center of the dash. Then press the ‘sound’ option on the screen. Scroll down to ‘advanced’ and the quantum logic menu should be there. I just got turned on to this by another Stinger owner. I hope it helps.


Sent from my iPhone using Tapatalk
 
OP
Aaronlp

Aaronlp

New Member
Messages
11
Reactions
2
City
Mesa
State
AZ
Country
United States
What I Drive
2019 white Stinger GT1
Thread Starter #3
Thank you. I will try this.
 
Messages
219
Reactions
62
State
Non-US
Country
Canada
What I Drive
2018 Kia Stinger Limited
#4
And that worked?
You sure it wasn't a coincidence?

What software version are you and the OP running?

Screenshots are of what my car came with and what I have now...



 

Kazz

500 Posts Achieved
Messages
507
Reactions
134
State
IL
Country
United States
What I Drive
2018 Micro Blue Stinger GT2 AWD
#5
This has occurred with my 2018 GT2 purchased 12/17 a total of 3 times. When I called the Concierge line, they wanted to replace the head unit. I wasn't thrilled with that idea and put it off. It's not recurred and I just updated to the latest Nav/firmware. Trust me, I'm watching it. I think it's a 3 year warranty. Should it recur, I'll likely have them replace it.

Please keep us posted on how this turns out!
 
OP
Aaronlp

Aaronlp

New Member
Messages
11
Reactions
2
City
Mesa
State
AZ
Country
United States
What I Drive
2019 white Stinger GT1
Thread Starter #6
So, this happened to me again yesterday. I flipped thru the menus and turned off quantum logic and music started playing again. Turned on quantum logic and the music stopped. Turned the car off and then on, turned quantum logic on and everything was fine. It definitely has something to do with the quantum logic setting. I will try and get a hold of Kia to see if they have heard of this.

Aaron
 
Messages
219
Reactions
62
State
Non-US
Country
Canada
What I Drive
2018 Kia Stinger Limited
#7
Very curious what version of the software you have.



 
Messages
1
Reactions
0
#8
I've been experiencing this with my stinger as well (2019 GT2). Its been to the dealer almost 5 times and they still having figured it out. I will have to turn off the quantum logic setting in mine to see if that works.
 

CKeeler

500 Posts Achieved
Staff Member
Messages
764
Reactions
256
State
CA
Country
United States
#9
I was thinking it is just me and since this problem occurs so randomly, I didn't even bother raising it to the service because I wouldn't replicate it before them. Interesting to see some solutions around quantum logic, haven't tried to turn it on/off when there is no sound, but my solution was a little different.
Inside the advanced settings, there is an option with the new AVN 5.0 units that limits the sound level when you turn on the car, if it is above some level, something like that. So keeping that feature off all the time works for me, just fyi if you want to try with yourself. I haven't had any issues since then, while starting the car, even though using quantum logic all the time. I want to try the suggested solution by turning volume limiter on, to see if it interferes with QL.
It was so annoying especially when you start driving and realize after a while that no sound is coming up, need to pull over, stop the engine, then I even tried locking and unlocking the car to make the head unit completely reset... omg!
Thanks guys for sharing that issue!
Hello @marlene fish. Welcome to the forum
 

spider55

1000 Posts Achieved
Staff Member
Messages
1,226
Reactions
456
City
Tempe
State
AZ
Country
United States
What I Drive
2019 stinger GT1
#10
Messages
40
Reactions
16
#11
Not sure if it’s related and/or I understand your problem OP but I’ve had it happen two or three times that I start up, radio plays normal, Bluetooth connects and the icons in the top right confirm this. HOWEVER, when I press ‘media’ I can’t play Bluetooth audio. Says no device connected. I can only fix by cycling the power (car). I’ve tried disconnecting my iPhone Bluetooth and reconnecting and no dice.
 
Messages
35
Reactions
4
City
Lakewood ranch
State
FL
Country
United States
What I Drive
2019 GT1 RWD.
#12
Have a 2019 GT1 have the same radio problem. Called Corp. KIA they had no idea what the problem was.they told me to go to the dealer. If I turn the radio off before the car it will not come back on when I restart the car and turn the radio back on nothing works.. drives me nuts Stevo Gt1
 
Messages
219
Reactions
62
State
Non-US
Country
Canada
What I Drive
2018 Kia Stinger Limited
#13
Have a 2019 GT1 have the same radio problem. Called Corp. KIA they had no idea what the problem was.they told me to go to the dealer. If I turn the radio off before the car it will not come back on when I restart the car and turn the radio back on nothing works.. drives me nuts Stevo Gt1
What software version are you running?

 
Messages
35
Reactions
4
City
Lakewood ranch
State
FL
Country
United States
What I Drive
2019 GT1 RWD.
#14
I have no idea what soft ware I'm running. I will try ehb704 idea and see if will correct this annoying problem.
StevoGt1
 

Vixsaved

New Member
Messages
1
Reactions
0
City
San Bernardino
State
CA
Country
United States
What I Drive
White Kia Stinger Premium
#15
On the Stinger radio there is a reset button to the right of the "radio" button on the passenger airbag light. Take a ball point pen and press it for about 5 seconds. It WILL reset your radio. It happened on my Optima and twice on my Stinger.
 

Similar threads



Top