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Radio doesn't work occasionally

Aaronlp

New Member
Messages
10
Likes
2
City
Mesa
State
AZ
Country
United States
#1
Hello everyone,

I have had my Kia Stinger GT1 for about 2 weeks now and have had about 6 occurrences of the radio not working when I turn the car on. FM, AM, BT, XM, all do not play. I'm not sure if it's a radio problem or a speaker problem. As soon as I turn the car off and back on everything starts working again. Has anyone else had this problem? Is there something I am missing?

Thanks,
Aaron
 
Messages
26
Likes
2
State
AK
Country
United States
#2
Try turning off ‘quantum logic’. Press ‘setup’ button in the center of the dash. Then press the ‘sound’ option on the screen. Scroll down to ‘advanced’ and the quantum logic menu should be there. I just got turned on to this by another Stinger owner. I hope it helps.


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Messages
67
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19
State
Non-US
Country
Canada
#4
And that worked?
You sure it wasn't a coincidence?

What software version are you and the OP running?

Screenshots are of what my car came with and what I have now...



 
Messages
480
Likes
109
State
IL
Country
United States
#5
This has occurred with my 2018 GT2 purchased 12/17 a total of 3 times. When I called the Concierge line, they wanted to replace the head unit. I wasn't thrilled with that idea and put it off. It's not recurred and I just updated to the latest Nav/firmware. Trust me, I'm watching it. I think it's a 3 year warranty. Should it recur, I'll likely have them replace it.

Please keep us posted on how this turns out!
 
OP
Aaronlp

Aaronlp

New Member
Messages
10
Likes
2
City
Mesa
State
AZ
Country
United States
Thread Starter #6
So, this happened to me again yesterday. I flipped thru the menus and turned off quantum logic and music started playing again. Turned on quantum logic and the music stopped. Turned the car off and then on, turned quantum logic on and everything was fine. It definitely has something to do with the quantum logic setting. I will try and get a hold of Kia to see if they have heard of this.

Aaron
 

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