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Interesting XM Data Point

ghedoicy

Member
Staff Member
Messages
259
Reactions
37
State
AZ
Country
United States
What I Drive
2018 Stinger GT RWD
#1
I thought this was interesting... Do with this info what you want.

So I have been an XM subscriber for a long time. I have been going through the same song and dance every 6-12 months for the last 7 or 8 years. Call, get he promo price, and then before it renews; call again... Rinse and repeat.

This last time, they set me up for the promo price automatically for one more 6-month period. I got a new American Express card and the one they tried to use did not work. This put my account in some weird "past due" state, but it continued to work. I called them to take care of it and actually decided to cancel it since I am not really driving often due to working from home due to COVID-19. They wanted me to pay a pro-rated $14 or so. I asked them, due to my tenure, to just take care of it for me. They did. My radio has continued to work now months later. I am in some sort of free service limbo.

-Matt
 

spider55

1000 Posts Achieved
Staff Member
Messages
1,181
Reactions
440
City
Tempe
State
AZ
Country
United States
What I Drive
2019 stinger GT1
#2
Lucky you
 


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