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Automatic lock - disable (option missing)

Messages
67
Likes
19
State
Non-US
Country
Canada
#1
The Canadian manual says I can disable this option.

But when I navigate through the menus ,I can only choose between enable on speed, or enable on shift.

I really want to disable this annoying feature, and the manual says I should be able to disable it.


Why is the "disable" option missing on my car?


Sent from my SM-G965W using Tapatalk
 
OP
Djltoronto
Messages
67
Likes
19
State
Non-US
Country
Canada
Thread Starter #5
Well - case closed....




Dear Mr. _______,



Thank you for contacting Kia Canada Customer Experience Department. We received your email sent April 17, 2019 regarding your feedback that your 2018 Kia Stinger does not have the Disable Automatic Lock feature.



We regret the circumstance that has prompted you to contact our offices. We would like to extend our apologies for the inconvenience that may have resulted.



Mr. ______, please note that you are able to disable the “Auto Unlock Function” but you are not able to disable the “Auto Lock Function”



In addition, please note that the Owner’s Manual is Global, so this feature may work in other markets but not in the Canadian market.



I have shared your feedback with the appropriate internal Departments to ensure your concern has been documented.



Thank you for contacting Kia Canada Inc.



Respectfully,



Paulette

Customer Experience Representative



Kia Canada Inc.


T 1-877-542-2886
F 1-866-381-8684
E consumer@kia.ca
 

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