• Sign Up! To view all forums and unlock additional cool features

    Welcome to the #1 KIA Stinger Forum and KIA Stinger community dedicated to KIA Stinger owners and enthusiasts. Register for an account, it's free and it's easy, so don't hesitate to join the KIA Stinger Forum today!

Puddle lights installed

Messages
232
Likes
73
State
UT
Country
United States
#1
Went to the dealer today to have the puddle lights installed. They told me it would take 2 hours. It ended up taking over 5.5 hours. They kept saying 30 minutes more... apparently it was the first set they installed. Love the look though. How were your install experiences at your dealer?



Sent from my iPhone using Tapatalk
 
OP
Triumvph
Messages
232
Likes
73
State
UT
Country
United States
Thread Starter #3
No dealer installed KIA accessory.


Sent from my iPhone using Tapatalk
 
OP
Triumvph
Messages
232
Likes
73
State
UT
Country
United States
Thread Starter #5
Amen. And with 360 camera, wireless charging, and heated seats in the rear. I?m just saying...


Sent from my iPhone using Tapatalk
 
Messages
449
Likes
65
State
MO
Country
United States
#8
As a former service manager, I see this in a slightly different light (pun intended.) Technicians get paid by the job, not by the hour. If the Kia rate manual allows 2.0 hours for an OEM installation or repair (just guessing from [MENTION=713]Triumvph[/MENTION]'s OP) then that technician lost 3.5 hours of pay that he could have been making on other jobs. Another problem is that most dealerships will have their best technicians doing new car repairs and installations while other mechanics are doing the easy stuff and making fair money for known repairs. Unless the dealership charged you by the hour, I'd be giving that technician a nice tip. That is the kind of work that causes high turnover among the best technicians.
 
OP
Triumvph
Messages
232
Likes
73
State
UT
Country
United States
Thread Starter #9
I appreciate your perspective and experience, thank you! My post wasn't intended to be a complaint about the quality of the install. The frustration was the mismanagement of my expectations as it relates to the time the job would take. I had called and scheduled the job and inquired about the time it would take and was told an hour and at the most 2. Then as the job took longer and longer I was repeatedly told 30 minutes more at the most. If I had known the job would take over 5 hours I would have left the car and adjusted my work schedule.

Verdict - Great Product, Great Install, Poor Customer Service
 
Messages
39
Likes
13
State
CA
Country
United States
#14
Went to the dealer today to have the puddle lights installed. They told me it would take 2 hours. It ended up taking over 5.5 hours. They kept saying 30 minutes more... apparently it was the first set they installed. Love the look though. How were your install experiences at your dealer?



Sent from my iPhone using Tapatalk
I had the exact same thing happen to me yesterday. Dealer said 2 hrs and 5 hrs later they were done. After two hrs it was "Should be done soon" every half hr. [:(!]
 
Messages
43
Likes
17
State
FL
Country
United States
#15
I recently purchased a Red on red GT2 in South FL, and was surprised to find out that it came with them installed from factory! They had a GT1 in their showroom which also had them installed from factory.
 
Messages
9
Likes
0
State
CT
Country
United States
#17
What are people thoughts/experience with the puddle lights on the stinger? Is it a good option or waste of money?

Sent from my SM-G892A using Tapatalk
 
Messages
48
Likes
7
State
TX
Country
United States
#18
I like it. They come on with the interior lights - not the mirror/handle lights - but it's a nice effect.
 

robz32

Moderator
Staff Member
Messages
1,625
Likes
449
State
TX
Country
United States
#20
the lights only turn on when the doors are opened. They remain off when driving.
 

KIA Stinger Forum Posts



Top